Returns to LM STUDIO are straightforward. 

You can return any item of jewelry within 14 days of receipt, provided that it is in perfect condition.

How do you go about returning a piece?

Please send us an email to aftersales@lmstudio-jewellery.com

Please mention the following points:

1. ORDER NUMBER

2. REASON OF RETOURE

3. EXCHANGE OR REFUND OF THE PRICE

Please make sure that this information can also be found in your return package.

Please send the return insured to:

LM STUDIO 
Kantstr. 51

10625 Berlin

You will receive a message from us after we have received your package with the return and we have determined that the piece of jewelry is in perfect condition.

In the event of a refund, we will send you back the purchase amount using the payment method you have made. This usually takes 12 working days. 

Please pack the piece of jewelery for shipping safely so that it arrives undamaged.

You can exchange or return the non-engraved item within 14 days. This service is free of shipping costs and fees within the EU. 

An engraving is a personal and individually made service. For this reason, an engraved item cannot be exchanged or returned.